Trustpilot
top of page
Delivery
Delivery is free of charge to addresses in the UK. We will aim to dispatch your item within 24 hours and will use a 48 hour tracked delivery service by Royal Mail. Once delivery has been booked, the responsibility for delivery time scale and tracking info passes to Royal Mail.
Terms of Service

By placing an order via our website (www.aluvin.co.uk), you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery information page for further information.

In order to contract with Aluvin you must be over 18 years of age. Aluvin retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card, or bank account used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of international products and services may fluctuate. All prices advertised are subject to such changes.

Privacy

NextRoll, Inc. ("NextRoll") and our advertising partners use cookies and similar technologies on this site and use personal data (e.g., your IP address). If you consent, the cookies, device identifiers, or other information can be stored or accessed on your device for the purposes described below. You can click "Allow All" or "Decline All" or click Settings above to customise your consent.

NextRoll and our advertising partners process personal data to: ● Store and/or access information on a device; ● Create a personalised content profile; ● Select personalised content; ● Personalised ads, ad measurement and audience insights; ● Product development. For some of the purposes above, our advertising partners: ● Use precise geolocation data. Some of our partners rely on their legitimate business interests to process personal data. View our advertising partners if you wish to provide or deny consent for specific partners, review the purposes each partner believes they have a legitimate interest for, and object to such processing.

If you select Decline All, you will still be able to view content on this site and you will still receive advertising, but the advertising will not be tailored for you. You may change your setting whenever you see the  on this site.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. Aluvin retains the right to accept or reject this offer before processing the order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us, the prices have been verified, and the order has been processed and dispatched. A second email will be sent confirming these arrangements.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT.

The website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any orders that you may place based on information on the website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Dispute Resolution

Online dispute resolution for consumer pursuant to Section 14.1 of Regulation (EU) 524/2013

The European Commission provides a platform for online dispute resolution which is available at the following link:http://ec.europa.eu/consumers/odr/

Product Specifications and Suitability

  • Published product details, specifications and suitability information is the best available at the time. Aluvin shall not be held responsible for the accuracy of any advice given regarding the suitability installation of the product. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item.
     

Faulty Item Returns

Faulty items can be sent back to us at any time. Once we have received your item back we will inform you how we need to proceed.

To return a faulty item to us please e-mail us at orders@aluvin.co.uk stating your order number. Product model number and reason for return.

bottom of page
Trustpilot